CUSTOMER CARE | Shipping
We carefully inspect your original-one-of-a-kind eGALLERi item, prior to shipping it to your location. Most eGALLERi items ship for free.
Prior to shipping your purchase, we inspect your original-one-of-a-kind eGALLERi item. To ensure maximum customer satisfaction and live our mission, we use only natural - earth friendly materials when shipping any of our fine art or unique goods.
Please allow 5 to 7 business days for receipt of your purchase for eGALLERi items shipped within the United States. Large, heavy items (such as framed artwork) will be shipped by United States Postal Service (Ground) or UPS. There may be an additional charge.
International shipment costs will be quoted, and an email will be sent to confirm this additional cost. For a general overview visit CUSTOMER CARE.
FEES
Shipping* is free for most eGALLERi purchases over $75 within the continental United States, unless indicated otherwise at time of checkout or purchase.
Items under $75 and under 5 lbs. will be sent out via USPS at a flat rate shipping fee.
Items over $75 and weighing over 5 lbs. may incur a shipping surcharge.
Multiple items purchased from eGALLERi that total over $75, ship free unless all items purchased weigh over 5 lbs.
SHIPPING OF LARGE ITEMS
For in-stock orders, delivery time within the contiguous United States is usually 5-7 business days. All other large items or custom, made to order items require at least a 4-to-10-week lead time. See each item's product detail page for individual product lead time, and shipping service.
DOMESTIC SHIPPING
We strive to ship all orders within two business days. Orders placed on Friday after 12 Noon (CST) will be shipped by the following Monday. Additionally, any express order placed after 2:00 PM, CST will ship the following business day. You will receive a confirmation e-mail once your order has shipped.
INTERNATIONAL SHIPPING
eGALLERi is pleased to offer international shipping to any destination worldwide. International packages are shipped via Federal Express or by UPS Freight whichever is more affordable and reliable. Delivery can take place in 3-5 business days or up to 10 - 20 days depending on city and/or country location. Orders are usually packed and shipped within 2 business days of placing an order. A business day is Monday through Friday, excluding holidays.
Please note that shipments outside the United States may be subject to import duties and taxes, which are the sole responsibility of the recipient. Please contact your respective customs office for further information about specific duties and taxes for your country. In addition, we are required by law to disclose the full value of package contents and cannot alter the value of your invoice or receipt.
Countries eGALLERi ships to:
The majority of our eGALLERi items can be shipped around the world. However, eGALLERi fine art and boutique items can only be shipped to the following countries outside the United States and the United States territories.
- Austria
- Australia
- Belgium
- Canada
- Denmark -- (Please note we do not ship to Greenland and Faroe Islands)
- Finland -- (Please note we do not ship to Åland)
- France -- (Please note we do not ship to Corsica)
- Germany
- Ireland
- Italy
- Luxembourg
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Spain -- (Please note we do not ship to Canary Islands, Mallorca, and Ibiza)
- Sweden
- Switzerland
- United Kingdom -- (Please note we do not ship to Isle of Man, Jersey and Guernsey)
DAMAGED GOODS
If you received damaged goods or have any questions or concerns with your shipment, please contact our customer care team immediately at customercare@egalleri.com and mark your message URGENT.